How to Manually Unsubscribe Customers Payment Subscriptions
Manually cancel contacts subscription / have purchased your subscription product / charged on a recurring basis
ShinePages Support
Last Update hace 10 días
There are 2 access ways you can Manually Unsubscribe / Cancel a customers Subscription.
1) The Store
Head over to your Store - click on "Subscriptions" in the left hand menu tab - click on the "wrench" 🔧 icon to the far right of the customer record listing.
This will then open their Subscription Management screen (see below)
2) The customer's Contact Record - under the "Subscriptions" tab
Click the "wrench" 🔧 icon to the right of the listed subscription to open the Subscription Management screen (see below)
In the Subscription Management screen - Cancel Subscription
- See this article with a full overview on: How you and your clients can manage Subscription Payments
- See more in this article: New CRM Contact Record / Profile Interface
- See related article: How a Member can cancel their subscription?
- See more on Subscriptions in this article:
Recurring Payments (Subscriptions) & Installment Payments, Payment Plans