Contacts Vs. Subscribers Vs. Members

CONTACTS:

Any visitor/user that takes an action or submits their information in some way on your site or funnel (via filling out a form, submitting a quiz, booking an online appointment, making a purchase etc.) is considered a "Contact" and they will have a Contact Record listed under your Contacts area, accessible via a link in the top black bar of your builder.

You can also import a list of your existing Contacts into your Contacts area - creating Contact Records for each person.  Contacts can be turned into "Members" or "Subscribers" from within their Contact Record.  You can also add Tags, Notes, CRM details etc. within a Contact's "Contact Record". 

*NOTE: You get unlimited CONTACTS on all ShinePages plans.

SUBSCRIBERS:

"Subscribers" on the other hand, are "Contacts" who have been "subscribed" to an email list and are thus eligible to receive emails.  In order for a Contact to become a Subscriber, they must be added to a specific email list. (manually or via the Settings of a Form, Checkout, Booking or Registration widget) Subscribers can "unsubscribe" themselves or be unsubscribed manually, but still remain a part of an email list. (they would not received emails sent to that list if unsubscribed.) 

ALL Subscribers are Contacts - but NOT ALL Contacts are Subscribers (or Members).

Note: You should always get consent from people before making them a "subscriber" and/or let them know that by filling out a form they will be added to your email list where they will be able to unsubscribe at any time.  (See Related Articles below about emailing) 

*Each ShinePages plan comes with a set number of Free Subscribers and additional subscribers may be purchased.  See HERE for email pricing. 

MEMBERS:

"Members" are Contacts who are "Members" of your Website or Standalone Funnel (note: if your Website has nested Funnels - the "Member" would be a "Member" of both your Website and all nested funnels with ONE login) 

Someone becomes a Member when they are added to a "Member Group" (you can create any number of membership groups) and who have access to "sign in" to your website (and/or funnel) and see specific "members-only" pages, including a "member details" system page with their account info as well as any member-specific content pages that you have created and set to "Members-Only".

ALL Members are Contacts - but NOT ALL Contacts are Members (or Subscribers)

*NOTE: You get unlimited MEMBERS on all ShinePages plans.