Adding Members
How To Add a Member or Make a Contact part of a Member Group
ShinePages Support
Last Update 10 months ago
Members of your Website (OR Website/Nested Funnel combo OR Standalone Funnel) are Contacts who have been added to a "Member Group" under Contacts > Members.
There are several ways you can add new Members to your Website:
1) Individually add an existing Contact to a Member group inside of their Contact account record
2) Manually add a New Member by entering their name and email in the Members area under the Contacts tab.
3) Automatically add people to a Member Group by
-Selling them a Membership type Product with an attached membership group
-Having people go thru the Login/Register Membership Widget Form
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NOTE - A Contact CAN be a Member of multiple Member Groups - however they will only have ONE Member "login" associated with their email address.
This login (email address and password) will be to your Website (same login if accessing a Nested Funnel) or a separate login if they are a Member of a Standalone Funnel in your Project/Account. (See this link for a website/funnel overview)
Therefore: If a member is already a member of one Member Group - they should "login" vs. attempting to "register" before purchasing or registering for a different Member Group.
TO ADD SOMEONE TO MULTIPLE MEMBER GROUPS :
Two Options:
a) As the site owner, you can manually add them to the Member Group(s) you'd like from their Contact Record (see attached).
OR:
b) Have the contact purchase a "Membership" type of product from your store. All Membership type of products will automatically add the customer into the chosen "Member Group" you have set up within the Product upon purchase.
*Note: If you need them to have FREE access - you would create a $0 Membership product and they can simply complete the Checkout process, paying nothing.
A NOTE ABOUT THE "DEFAULT" or "BASIC" MEMBER GROUP:
A member will get added to a Default Member Group in your system if they go thru the Member Login/Registration Widget and there is no Member Group set - OR if they have purchased a "subscription-payment" or "installment-payment" product even if it is not a "Membership" type of product. (ie: a Service or Physical Product type) You can set up your preferred "default" member group under Contacts > Members > Member Settings.
You should always leave these "Default" or "Basic" Member Groups that come with your template intact - and create NEW Member Groups for your Members.
See the video below for further instruction: