How to Upgrade your Site to a Payment Plan

To activate your website after your trial (and to make it visible to the public) you will need to subscribe to one of the ShinePages paid plans. See plans and pricing HERE.

UPGRADING FROM TRIAL TO A PAID PLAN

1) There are 2 ways to access this:

ACCESS 1: Just click on the "Upgrade Now" button on the bottom bar of your Builder screen. It will look like one of these two images:

OR

ACCESS 2: Go directly to the Dashboard > Billing screen by first clicking the Dashboard link (under the ShinePages logo in the upper left corner in your Builder)" 

Then click on the "Billing" Tab: 

2) This will direct you to the Dashboard > Billing screen where you can make your choice and click 'SELECT PLAN' under your selected plan.

(If a window pops up saying: Error Message: "You have exceeded the booking operator limit for your plan", please see this article: https://help.shinepages.com/article/error-message-you-have-exceeded-the-booking-operator-limit-for-your-plan)

3) The next step is to add your billing details

- Then click on the "Subscribe" button on the bottom of the screen to upgrade your account and activate your website.

CHANGING PLANS:

(Please see below for important information on pricing when upgrading or downgrading your plan from one to another:

- Go to the Dashboard > Billing screen 

See ACCESS 2: above on these steps:

- Once in Billing - Click on the Change Plan button as per below:

SWITCHING PLAN PERIOD (MONTHLY TO YEARLY OR VICE VERSA):

Please see below for important information on pricing when switching plans from Monthly to Yearly and Vice Versa:

- Go to the Dashboard > Billing screen

See ACCESS 2: above on these steps:

- Once in Billing - Click on the Change Period button as per below:

IMPORTANT NOTES on Changing Plans:

1) UPGRADING

Examples of "Upgrading" Include:

-Moving from a YEARLY Plan to a Higher-Tier YEARLY Plan

-Moving from a MONTHLY Plan to ANY YEARLY Plan

-If you Upgrade from a YEARLY Plan to a Higher-Tier YEARLY Plan while within a current ANNUAL/YEARLY payment plan: The amount you have already paid will be taken into account and your new rate will be pro-rated so you only pay the difference.

-If you Upgrade from a MONTHLY Plan to ANY YEARLY Plan - you will simply start your new Yearly Plan payments on the date you upgrade.  There are no refunds for any Monthly Plan payments. 

2) DOWNGRADING: 

Examples of "Downgrading" Include: 

-Moving from a YEARLY Plan to a Lower-Tier YEARLY Plan

-Moving from a YEARLY Plan to ANY MONTHLY Plan

-Moving from a MONTHLY Plan to a Lower-Tier MONTHLY Plan 

When "Downgrading" your plan - please note that there are no Refunds offered. (The only Refund we offer is a Refund on initial Yearly Plan purchase/upgrade - if account is cancelled within the first 14 days.) 

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-When downgrading from a Yearly Plan to a Lower-tier Yearly Plan (OR to any Monthly Plan), we recommend downgrading only just before your current yearly plan is due for renewal.  

To get notified in advance of this "Yearly plan renewal" - head over to Billing in your Dashboard and un-check "Renew subscription automatically". (See image below) This will ensure you are not re-billed for another year of your current plan on your rebill-date.

Note that you will receive a "Payment Reminder" email from us 3 days prior to your renewal due date.  You can then go in and choose the Plan that you would like.

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-When downgrading from a Yearly Plan to ANY Monthly Plan - you are in essence cancelling your Yearly Plan (which is only eligible for a refund within the first 14 days. See cancellation policies linked below.) 

You DO get your first month for free and then additional monthly payments will start at the new rate.

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Please also see ShinePages Terms and Conditions - section 8 HERE. 

 In the Billing Tab, this is where you can also:

- View your ShinePages Payments & Invoices, please see this article: How to view your ShinePages payments

- Update your payment details, please see this article: Change or Update your Payment Method in your ShinePages Account

- Upgrade or Downgrade your Plan (as per above)

- Cancel your payment plan, see this article: Canceling your ShinePages Subscription