How to Upgrade your Site to a Payment Plan

To activate your website after your trial (and to make it visible to the public) you will need to subscribe to one of the ShinePages paid plans. See plans and pricing HERE.

UPGRADING FROM TRIAL TO A PAID PLAN

1) There are 2 ways to access this:

ACCESS 1: Just click on the "Upgrade Now" button on the bottom bar of your Builder screen. It will look like one of these two images:

OR

ACCESS 2: Go directly to the Dashboard > Billing screen by first clicking the Dashboard link (under the ShinePages logo in the upper left corner in your Builder)" 

Then click on the "Billing" Tab: 

2) This will direct you to the Dashboard > Billing screen where you can make your choice and click 'SELECT PLAN' under your selected plan.

(If a window pops up saying: Error Message: "You have exceeded the booking operator limit for your plan", please see this article: https://help.shinepages.com/article/error-message-you-have-exceeded-the-booking-operator-limit-for-your-plan)

3) The next step is to add your billing details

- Then click on the "Subscribe" button on the bottom of the screen to upgrade your account and activate your website.

CHANGING PLANS:

(Please see below for important information on pricing when upgrading or downgrading your plan from one to another:

- Go to the Dashboard > Billing screen 

See ACCESS 2: above on these steps:

- Once in Billing - Click on the Change Plan button as per below:

SWITCHING PLAN PERIOD:

Please see below for important information on pricing when switching plans from Monthly to Yearly and Vice Versa:

- Go to the Dashboard > Billing screen

See ACCESS 2: above on these steps:

- Once in Billing - Click on the Change Period button as per below:

IMPORTANT NOTES on when you change from:

Annual plan to Annual plan: If you are moving from an ANNUAL/YEARLY plan to a higher plan also paying ANNUAL/YEARLY, the amount you have already paid will be taken into account and your new rate will be pro-rated so you only pay the difference.

Annual plan to Monthly plan: If you are moving from an ANNUAL/YEARLY plan to a higher plan BUT switch to paying MONTHLY, please note that there is NO REFUND on the amount already paid. This is in essence cancelling your yearly plan which is only eligible for a refund within the first 14 days. (see cancellation policies linked below) You do get your first month for free and then additional monthly payments will start at the new rate.

Please also see ShinePages Terms and Conditions - section 8 HERE. 

 In the Billing Tab, this is where you can also:

- View your ShinePages Payments & Invoices, please see this article: How to view your ShinePages payments

- Update your payment details, please see this article: Change or Update your Payment Method in your ShinePages Account

- Upgrade or Downgrade your Plan (as per above)

- Cancel your payment plan, see this article: Canceling your ShinePages Subscription