Change or Update your Payment Method in your ShinePages Account

Should your card details change or your website account expires due to non-payment within your ShinePages account - follow these instructions:

ShinePages Support

Last Update 2 days ago


Go to the Dashboard > Billing screen by first clicking the Dashboard link (under the ShinePages logo in the upper left corner of your Builder)” 


Then click on the "Billing" Tab: 


Scroll down to “Billing Information” and click on “change payment method


In the Dashboard - Billing Tab, you can also access the following:


- View your ShinePages Payments & Invoices, please see this article: How to view your ShinePages payments


- Upgrade your Plan, please see this article: How to Upgrade your Site


- Cancel your Subscription, please see this article: Canceling your ShinePages Subscription


NOTE ON FAILED PAYMENTS: 

If your ShinePages plan subscription payment fails, the system will automatically re-attempt the charge 2 additional times, with each attempt 24 hours apart. So, up to 3 total failed charge attempts could happen over a total timeframe of 72 hours. The ShinePages account/projects will be "expired" only after the third failed attempt. 


A "Failed Payment" email will be sent upon the first failed charge attempt. If the system fails 2 additional times (3 total charges attempted, over a total span of 72 hours) - then a final "Website Cancelled" email would be sent out. 

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