Change or Update your Payment Method in your ShinePages Account
Should your card details change or your website account expires due to non-payment within your ShinePages account - follow these instructions:
ShinePages Support
Last Update 6 days ago
Go to the Dashboard > Billing screen by first clicking the Dashboard link (under the ShinePages logo in the upper left corner of your Builder)”
Then click on the "Billing" Tab:
Scroll down to “Billing Information” and click on “change payment method”
In the Dashboard - Billing Tab, you can also access the following:
- View your ShinePages Payments & Invoices, please see this article: How to view your ShinePages payments
- Upgrade your Plan, please see this article: How to Upgrade your Site
- Cancel your Subscription, please see this article: Canceling your ShinePages Subscription
NOTE ON FAILED PAYMENTS:
If your ShinePages plan subscription payment fails, the system will automatically re-attempt the charge 2 additional times, with each attempt 24 hours apart. So, up to 3 total failed charge attempts could happen over a total timeframe of 72 hours. The ShinePages account/projects will be "expired" only after the third failed attempt.
A "Failed Payment" email will be sent upon the first failed charge attempt. If the system fails 2 additional times (3 total charges attempted, over a total span of 72 hours) - then a final "Website Cancelled" email would be sent out.