Issue: Bookings coming in at the wrong times
How to troubleshoot issues if your booking calendar is not working correctly or has incorrect times
ShinePages Support
Last Update há 2 anos
If you are getting online appointment bookings coming thru at times outside of the range you had specified in your "Available Times" during Booking Event Set up - it may be that your website timezone is set incorrectly.
Here's how to fix:
Check your TimeZone! Your website may simply be set to the wrong timezone - which affects your booking events calendar.
To ensure your Website is set to the correct timezone, go to Website Settings (gear/cogwheel icon seen in the left-hand navigation menu when on the Builder tab)
Then click on "Language & Time" - to ensure that the correct Website Time Zone is chosen. While there, ensure the "Date Format" is set as you would like - standard or military/European time display.
Let us know if this was helpful!
😞😐😃