Connect your Godaddy Domain

Instructions on connecting your domain if your purchased from GoDaddy

ShinePages Support

Last Update 12 hours ago

Note: Before you connect your domain - always make sure that ONLY the pages you want to show up in Search Results (the ones you want "google to be able to see") have the "Add To Sitemap" option selected in Page Settings > SEO Info. 

Here's a quick guide on how to add the DNS records if your domain is purchased from GoDaddy.


Click on "Domain" in your left hand menu > Click on the "DNS" tab and then > Click on the "DNS Records" tab


Click on the "Add New Record" button

Or click on "DNS" to the right of your listed domain

Once you are on the DNS Management page you will see "Records" at the top. This is where you will be adding the two DNS records from the "red box" area within ShinePages. (see above). See this article with more information: Connect a Domain

1) In the record/line with the TYPE of "A" and the NAME of "@" - edit the "value" field to read: 34.202.63.170 (If there is no A record with the @ - click the button to "ADD" a record - choose A from the drop down list, type in @ for the "name" and 34.202.63.170 as the "value")


2) In the record/line with the TYPE of "CNAME" and the NAME of "www" - edit the "value" field to read: "yourdomainname.com" (insert your actual domain name) (If there is no CNAME record with the www - click the button to "ADD" a record - choose CNAME from the drop down list, type in www for the "name" and yourdomainname.com as the "value")


NOTE:

There may be more than one CNAME record. Only edit the one with the "www" in the "Name" column.


For this CNAME Field - please type only your domain name as shown. See example:

Correct: yourdomainname.com

Incorrect: www.yourdomainname.com


Again, make sure that there isn't any other A record with "@" in the Name column or any other CNAME record with "www" tin the Name column. 

See below example of what your 2 Website Domain Records will look like in YELLOW.

Also example of what your 2 Email Domain connecting Records to send emails in ShinePages in RED. See article on how to connect your email domain for Email Marketing Sending


PLEASE NOTE that it can take anywhere from 1-48 hours for the DNS records to propagate across the internet and for your site to show as "LIVE". See this article with more information: Connect a Domain


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*TROUBLESHOOTING TIPS


1) If you have have a website that was previously hosted somewhere else, you may need to first change your NAMESERVERS (below the "records" area) in order to see your DNS Records and make these A and CNAME edits. To do this - simply click the link to "change NameServers" and choose "Default NameServers". Once you do that - you will see the DNS records area that you will need to update, following instructions above.

2) If you have forwarded your website at any time (below and to the right of the NameServers area on the page) - you will need to delete or remove any forwarding in order to see your DNS records properly. Remove or delete any "forwarding" by clicking the edit or trash can icon.

3) If you have any unnecessary records included with your GoDaddy account (these might interfere with your ShinePages records) - you will need to delete these (see below 2 examples to delete) NB! Please check with your host before doing this.

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